I tried to cancel my eharmony account * days after it automatically renewed. Eharmony h...

GetHuman-ruffybro's Update Account Info issue with eHarmony from December 2019

Help with my eHarmony issue
First: share to improve GetHuman-ruffybro's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ruffybro may need:
Name on the account, Billing address, and Your birthday
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-ruffybro's own words
I tried to cancel my eharmony account * days after it automatically renewed. Eharmony has automatically renewwd my membership. My financial position has changed since initially agreeing to their terms. After discussing with onbudsman i was requested to make * more attempt to rectify with eharmony. If no resolution comes from this the ombudsman will get involved. Please help me resolve this issue so i can cancel account with no further payments. Thankyou. Stefan Teran. **** *** ***.

GetHuman-ruffybro did not yet indicate what eHarmony should do to make this right.

How GetHuman-ruffybro fixed the problem

We are waiting for GetHuman-ruffybro to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eHarmony

Update Account Info issue
Reported by GetHuman-ruffybro
Dec 14th, 2019 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 1247 others
0 customers following this

Timeline

GetHuman-ruffybro started working on this issue
Dec 14th, 2019 3:29am