Are you capable of fixing my login problems? What is your phone number? I mean real number, not the one on your web site that’s disconnected!

GetHuman-johnpavi's customer service issue with eHarmony from October 2019

Help with my eHarmony issue
The issue in GetHuman-johnpavi's own words
I joined few days ago,I am unable to login. Keeps telling me that my email,or my password is wrong, which is incorrect! I am very disappointed in your customer service, I asked for help, through customer support, but no response, sent message to your support email, it couldn’t be delivered to you! Why? Is anything working over there? Except taking money from people ?

GetHuman-johnpavi did not yet indicate what eHarmony should do to make this right.

How GetHuman-johnpavi fixed the problem
Tell other customers how I fixed it! Fix what? I said my problem is not fixed! Others having the same problem as me , & you are asking me to tell them how to fix the are you kidding me?I want my money back, cancel my subscription,I haven’t even been able to use this site! Customer service doesn’t exist, why do you have phone number that is disconnected ? Is it because you don’t want to hear customer’s complaints? Customer service should be available **** , not waiting *-* days just to hear from you, &then telling you that my problem isn’t fixed, then wait for your response again. How do I change my password? I sent you a message how to change my password *-* days ago, but you haven’t replied!
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eHarmony

Customer service issue
Reported by GetHuman-johnpavi
Oct 27th, 2019 - 2 years ago
Fixed
GetHuman-johnpavi shared how to fix
Seen by 25 customers so far
Similar issue to 3935 others
0 customers following this
Items needed
Name on the account
Billing address
Your birthday

Timeline

GetHuman-johnpavi started working on this issue
Oct 27th, 2019 11:55pm
GetHuman-johnpavi indicated the issue is not fixed yet.
Oct 30th, 2019 7:56am
GetHuman-johnpavi confirmed the issue is fixed. Hooray!
Oct 30th, 2019 11:31am

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