I have received multiple contacts from guys but the ONLY one match that I sent a messag...

GetHuman-danahgra's customer service issue with eHarmony from March 2019

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The issue in GetHuman-danahgra's own words
I have received multiple contacts from guys but the ONLY one match that I sent a message to has not responded to the message or smile and it does not say that he has moved on or even viewed my profile. How can you tell if he is not interested, has even open or seen the message or is even active on the site? Is this what happens when you leave? Does your account stay on the site? I think I want to close mine and do not want to have my profile open any longer as in waiting for him to answer I am having others contact me that I am just not interested in at this time. I don't want that happening to others when I leave. I tried to hit stop seeing matchings under account but it did not seem to work. I thought I got an email about skipping the middle man and contacting a match directly which I would have done if I would have known that I cannot tell if he is even on the site any more or seen the message. He was one of the first matches and just would have liked to know if he even is active or not?
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Customer service issue
Reported by GetHuman-danahgra
Mar 28th, 2019 - 24d ago
I have an issue with eHarmony too
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GetHuman-danahgra started working on this issue
Mar 28th 6:57pm