A couple of weeks ago I went to EH and it asked me to fill out some more questions. I b...

GetHuman-gatorbig's customer service issue with eHarmony from November 2018

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The issue in GetHuman-gatorbig's own words
A couple of weeks ago I went to EH and it asked me to fill out some more questions. I believe it said something about receive more attention or add more info of my wants or bio info something along those lines. So I started entering some info and has I went to the next section*question it became apparent to me that it was very similar to the info I entered when I signed up with EH over ** yrs ago. Subsequent attempts on going to my account it only tells me to continue with the “registration” questions. I’ve been very busy and haven’t been able to notify you or use EH despite y’all still charging my CC accountant. Please explain to me what happened to my EH acct and how I can get back to my matches. Thanks
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eHarmony

Customer service issue
Reported by GetHuman-gatorbig
Nov 4th, 2018 - a mon ago
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GetHuman-gatorbig started working on this issue
Nov 4th 2:07am