I received a match termination for a man I’ve been communicating with. The advice said...

GetHuman-mariabma's customer service issue with eHarmony from September 2018

1466 similar
0 following
Help with my eHarmony issue
First: share to improve GetHuman-mariabma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mariabma's next move: call eHarmony.
The best way to get your problem resolved is to tap the button below to start calling eHarmony. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-mariabma may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman-mariabma's own words
I received a match termination for a man I’ve been communicating with. The advice said to go to the Help Page to read everything but I cannot find the help page. Everything I select that says Help or Help Page does not allow me to select anything regarding Match Termination. I’m very worried because I gave this man my email address and sent pictures to him so I want to be able to read how to protect myself due to whatever you found out about him that is negative. Thank you!
GetHuman-mariabma did not yet indicate what eHarmony should do to make this right.
I have an issue with eHarmony too
How GetHuman-mariabma fixed the problem
We are waiting for GetHuman-mariabma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eHarmony email you?
This email address isn't valid
Follow this issue
See how GetHuman-mariabma fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mariabma
Sep 25th, 2018 - 2 mons ago
I have an issue with eHarmony too
Not resolved
Seen by 5 customers so far
Similar issue to 1466 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mariabma started working on this issue
Sep 25th 3:18am