I have been getting charges on my bank account by eharmony and i have never used this s...

GetHuman-hunyoscu's customer service issue with eHarmony from August 2018

Help with my eHarmony issue
The issue in GetHuman-hunyoscu's own words
I have been getting charges on my bank account by eharmony and i have never used this site. This os the third time now that i have been charged. I tried emailing eharmony about this issue and recieved no response when my account was charged the second time. How do i go about this and get a refund for these charges?
Someone is using my account information or something to use eharmony and now my account is getting charged when i did not authorize it!
I want my money back!
Ive never used this service before and the fact that i am having such a bad experience getting this issue resolved is not making me think good things about eharmony
I emailed them at their customer service and recieved nothing
I have an issue with eHarmony too
How GetHuman-hunyoscu fixed the problem
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eHarmony

Customer service issue
Reported by GetHuman-hunyoscu
Aug 24th, 2018 - 4 mons ago
I have an issue with eHarmony too
Fixed
Seen by 7 customers so far
Similar issue to 1194 others
0 customers following this
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Timeline
GetHuman-hunyoscu started working on this issue
Aug 24th 1:39pm
GetHuman-hunyoscu indicated the issue is not fixed yet.
Aug 25th 1:57pm
GetHuman-hunyoscu indicated the issue is not fixed yet.
Aug 27th 2:55pm
GetHuman-hunyoscu indicated the issue is not fixed yet.
Aug 27th 2:59pm