There is a scammer on your Website who is claiming to be a Sergeant General in the Army...

GetHuman922208's customer service issue with eHarmony from July 2018

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The issue in GetHuman922208's own words
There is a scammer on your Website who is claiming to be a Sergeant General in the Army, wife passed away from cancer and his parents passed away ** years ago. He asked me for $**** to deliver a package from where is is serving in Syria. His profile picture(the one with the red sweater and an Christmas elf hat on) is stolen from an actual real military personal- I did some research on it on SocialCatfish.com. His profile fake name Is Thomas Clayman from Toledo, age **, on your dating site. Please delete his profile so other victims don’t get trapped by him. Thank you
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eHarmony

Customer service issue
Reported by GetHuman922208
Jul 27th, 2018 - 10 mons ago
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Timeline
GetHuman922208 started working on this issue
Jul 27th, 2018 2:03pm