I contacted eHarmony several months ago about an old account from before I was married...

GetHuman844956's customer service issue with eHarmony from July 2018

1 view
 | 
620 similar
 | 
0 following
Help with my eHarmony issue
First: share to improve GetHuman844956's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman844956's next move: talk to eHarmony when they open.
eHarmony's call center is closed now. We will send GetHuman844956 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman844956 may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman844956's own words
I contacted eHarmony several months ago about an old account from before I was married (to someone met on eHarmony) and have not been on the site in * - * *** years. Going thru my Paypal charges for my business taxes - Just noticed I have been still getting billed $*.** a month, all of **** to date. Stopped the reoccurring charges tonight they Paypal so there will be no more but not sure how to correct this was already supposed to be corrected from your side a long time ago but it was never shut down.*I don't know the login or even what email the account is attached to it is so old.*They were supposed to fix this when I called.*Please advise.**Robert Bayer*New number Sept **** **** *** ****
GetHuman844956 did not yet indicate what eHarmony should do to make this right.
I have an issue with eHarmony too
How GetHuman844956 fixed the problem
We are waiting for GetHuman844956 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman844956 fixes it.
This email address isn't valid

eHarmony

Customer service issue
Reported by GetHuman844956
Jul 3rd, 2018 - a yr ago
I have an issue with eHarmony too
Not resolved
Seen by 1 customer so far
Similar issue to 620 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman844956 started working on this issue
Jul 3rd, 2018 6:06am