I was taken off the eharmony site because my account had phishing, at least that's what...

GetHuman-singerei's customer service issue with eHarmony from June 2018

9 views
 | 
234 similar
 | 
0 following
Help with my eHarmony issue
GetHuman-singerei's next move: talk to eHarmony when they open.
eHarmony's call center is closed now. We will send GetHuman-singerei a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-singerei's own words
I was taken off the eharmony site because my account had phishing, at least that's what I was told. Also, the email told me to sign in to eharmony and when the screen said Reopen My Account to click on that and provide a new email address. The site will not let me go the the area where I can reopen my account. I have not been able to access my account for over a month so I've paid for a service I can't access.
GetHuman-singerei did not yet indicate what eHarmony should do to make this right.
I have an issue with eHarmony too
How GetHuman-singerei fixed the problem
We are waiting for GetHuman-singerei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-singerei fixes it.
This email address isn't valid

eHarmony

Customer service issue
Reported by GetHuman-singerei
Jun 6th, 2018 - a yr ago
I have an issue with eHarmony too
Fixed
Seen by 9 customers so far
Similar issue to 234 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Billing address
Your birthday
Timeline
GetHuman-singerei started working on this issue
Jun 6th, 2018 2:30pm
GetHuman-singerei indicated the issue is not fixed yet.
Jun 6th, 2018 3:57pm
GetHuman-singerei indicated the issue is not fixed yet.
Jun 8th, 2018 2:11pm