Having a ton of trouble logging in. Also most of your contenders are unavailable!

GetHuman715348's customer service issue with eHarmony from June 2018

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Help with my eHarmony issue
Before contacting them, items GetHuman715348 may need:
Name on the account, Billing address, and Your birthday
GetHuman715348's next move: talk to eHarmony when they open.
eHarmony's call center is closed now. We will send GetHuman715348 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman715348's own words:
The problem I ran into: Having a ton of trouble logging in. Also most of your contenders are unavailable!
I trust that eHarmony will make this right and come up with a resolution that is fair.
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eHarmony

Customer service issue
Reported by GetHuman715348
Jun 5th, 2018 - 2 mons ago
I have an issue with eHarmony too
Not resolved
Seen by 1 customer so far
Similar issue to 235 others
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Timeline
GetHuman715348 started working on this issue
Jun 5th 11:46pm