I cant log into my account. Tried to resolve the issue through chat but couldnt. Can i...

GetHuman-meadsd's Can't access my account issue with eHarmony from April 2018

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The issue in GetHuman-meadsd's own words
I cant log into my account. Tried to resolve the issue through chat but couldnt. Can i have a refund and start over?
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eHarmony

Can't access my account issue
Reported by GetHuman-meadsd
Apr 25th, 2018 - 8 mons ago
I have an issue with eHarmony too
Not resolved
Seen by 3 customers so far
Similar issue to 2169 others
0 customers following this
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Timeline
GetHuman-meadsd started working on this issue
Apr 25th 7:29pm
GetHuman-meadsd indicated the issue is not fixed yet.
Apr 25th 8:37pm