I can't remember my p***word and so it takes me to where I put my email (*****@***.com...

GetHuman627514's Can't access my account issue with eHarmony from April 2018

Help with my eHarmony issue
I can't remember my p***word and so it takes me to where I put my email (*****@***.com) and my zip code (*****) but it's not sending me any info to my email....? I feel like I have maybe used a different zip code and I have tried several but nothing ever happened! I have been trying to access my account for months now and nothing is working.... please help! Send p***word or give option to change it!
I trust that eHarmony will make this right and come up with a resolution that is fair.
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eHarmony

Can't access my account issue
Reported by GetHuman627514
Apr 25th, 2018 - 3 mons ago
I have an issue with eHarmony too
Not resolved
Seen by 10 customers so far
Similar issue to 799 others
0 customers following this
Items needed
Name on the account
Billing address
Your birthday
Timeline
GetHuman627514 started working on this issue
Apr 25th 1:47pm
GetHuman627514 indicated the issue is not fixed yet.
Apr 25th 3:24pm
GetHuman627514 indicated the issue is not fixed yet.
Apr 25th 3:24pm
GetHuman627514 indicated the issue is not fixed yet.
Apr 25th 3:25pm
GetHuman627514 indicated the issue is not fixed yet.
Apr 25th 3:26pm
GetHuman627514 indicated the issue is not fixed yet.
Apr 25th 3:26pm