Hi, *I tried booking a flight on Ryanair and E-Dreams at night and none of them worked...

GetHuman5872729's Cancel a Booking issue with eDreams from March 2021

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The issue in GetHuman5872729's own words
Hi, *I tried booking a flight on Ryanair and E-Dreams at night and none of them worked. When my Ryanair Booking finally worked out on their webside I suddenly received an E-Mail from EDreams that my account has been charged as well. So now I have a double booking. I contacted Ryanair. They told me that they can't see your booking and that I have to contact your company in order to get my booking on your webside refunded. *What is weird is that you used the same booking number as Ryanair which is BEQTSR (flight from FRA to BCN) *Your reservation number is **********. You charged my paypal account ***,** EUR. I ask you to immediately refund this amount back to me. Since Ryanair doesn't see your booking it is up to you to solve this issue. *Please get back to me asap. *Thank you and have a good day.

GetHuman5872729 did not yet indicate what eDreams should do to make this right.

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eDreams

Cancel a Booking issue
Reported by GetHuman5872729
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 1500 others
0 customers following this

Timeline

GetHuman5872729 started working on this issue
Mar 22nd 10:40am

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