I mistakenly book x * tickets to durban instead the return tickets to Jhb via edream w...

GetHuman-neoglenm's customer service issue with eDreams from March 2021

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The issue in GetHuman-neoglenm's own words
I mistakenly book x * tickets to durban instead the return tickets to Jhb via edream with mango*On the **th dec I went to king shaka airport *The lady that assisted me told me to rebook with penalty which was fine*But the problem I had with the rebook she told me the dates that I want, she does not have date because I panic I gave the available dates that she gave on the calendar for Sept month*I did not pay the penalties yet*I need to changed it to **rd dec **** TO CAPETOWN*Ref TQMKCN ***.** **.** TO DURBAN*I'm asking for a quotation for one way*And a quotation with returns plus my penalties*Neo Matlou**** **********Email *****@***.com*Alternative *****@***.com*I need edream to assist with this

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eDreams

Mango
Customer service issue
Reported by GetHuman-neoglenm
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1501 others
0 customers following this

Timeline

GetHuman-neoglenm started working on this issue
Mar 22nd 1:17am