..hello Edreams, I just want to follow up my cancelled flight refund.. Dated June...

GetHuman5495804's customer service issue with eDreams from November 2020

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The issue in GetHuman5495804's own words
..hello Edreams, I just want to follow up my cancelled flight refund.. Dated June **, ****.. This is my booking number ********** my employer who's been contacting you for requesting my refund told me that only one airline processed my refund last October **** which is Korean air.. I spoke to Hongkong airline live chat to ask for my refund they told me that they can't hand me directly my refund because it was purchased on your travel agency.. And they said the travel agency my request the refund to them so they can process it.. I badly need m refund Edreams that's my only earning when I am working in Mongolia.. I came back in my home country here in the Philippines last August **** and we've been devastated by flood last week.. I hope for your kind consideration to process my refund as soon as possible.. **Looking forward for your response.. **Best regards, *Julie Acosta

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eDreams

Customer service issue
Reported by GetHuman5495804
Nov 26th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1613 others
0 customers following this

Timeline

GetHuman5495804 started working on this issue
Nov 26th, 2020 12:00pm
GetHuman5495804 indicated the issue is not fixed yet.
Nov 26th, 2020 4:51pm
GetHuman5495804 indicated the issue is not fixed yet.
Nov 27th, 2020 11:12am