Hello, I bought * tickets to fly from Dublin to Brazil , on the ** of Dec. ****. and st...

GetHuman-mari_dep's customer service issue with eDreams from November 2020

Help with my eDreams issue
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman-mari_dep's own words
Hello, I bought * tickets to fly from Dublin to Brazil , on the ** of Dec. ****. and straight after I have pressed the PAY BUTTON , the ticket appeared on the screen and with the info saying that this flight was cancel by the airline.**( Edreams got my money, and simply impossible to talk with somebody in edreams to solve the problem) . I asked for a refund and it is taking ages , And the lack of communication between Edreams and the customer is insane!! Really bad service.

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eDreams

Customer service issue
Reported by GetHuman-mari_dep
Nov 24th, 2020 - 5 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1615 others
0 customers following this

Timeline

GetHuman-mari_dep started working on this issue
Nov 24th, 2020 2:55am
GetHuman-mari_dep indicated the issue is not fixed yet.
Nov 27th, 2020 8:47am
GetHuman-mari_dep indicated the issue is not fixed yet.
Nov 27th, 2020 8:48am
GetHuman-mari_dep indicated the issue is not fixed yet.
Dec 4th, 2020 1:42am
GetHuman-mari_dep shared this issue with friends on Facebook
Dec 4th, 2020 1:43am