Cancellation refund advised * to * month processing, although cancellation insurance paid.

GetHuman5443328's Cancel a Booking issue with eDreams from November 2020

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The issue in GetHuman5443328's own words
Obtain a refund for my cancelled booking within reasonable period. ... Booking no. ********** Wallace * passengers*I cancelled this and requested a refund, and received acknowledgement on ** October ****. I paid cancellation insurance when booking.*I understand the airline has now cancelled this flight.*I have not been advised on progress of my refund payment.*Please advise when the refund will be paid.
I need the refund urgently to enable booking of alternative travel.
Expedite the refund within reasonable time, eg one or two weeks from acceptance of request.
I have booked flights with eDreams in the past.
Tried Customer-Care service, which apparently does not exist.
I have an issue with eDreams too
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Request full refund as flights cancelled by airline (Ukraine). Booked with eDream...***********Dear*eDreams*Jetstar asia*Refund request for flight cancellation *k...********** made booking for * passengers with jetstar..edreams on paying with my...eDreams Booking * ************My flight was cancelled (COVID) and a refund from...eDreams Booking * *************) My flight was cancelled due to Covid-**. **) eDr...My edreams booking. **********. *Aerlingus cancelled flight and code for refund is...Edreams Booking Reference ********** - Bernadette Boss and Margareth Stumpel - Re...I booked with edreams and airlingus informed me that edreams got the refund I hav...Request for edreams to issue a Cancellation Bill for a non refund air ticket per...edreams have indicated a full refund for my booking ********** because of a chang...
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eDreams

Cancellation Insurance.
Cancel a Booking issue
Reported by GetHuman5443328
Nov 8th, 2020 - 2 years ago
I have an issue with eDreams too
Not resolved
Seen by 10 customers so far
Similar issue to 1619 others
0 customers following this

Timeline

GetHuman5443328 started working on this issue
Nov 8th, 2020 9:29am
GetHuman5443328 shared this issue with others over email
Nov 8th, 2020 9:47am