Obtain a refund for my cancelled booking within reasonable period. ... Booking no. ********** Wallace * passengers*I cancelled this and requested a refund, and received acknowledgement on ** October ****. I paid cancellation insurance when booking.*I understand the airline has now cancelled this flight.*I have not been advised on progress of my refund payment.*Please advise when the refund will be paid.
I need the refund urgently to enable booking of alternative travel.
Expedite the refund within reasonable time, eg one or two weeks from acceptance of request.
I have booked flights with eDreams in the past.
Tried Customer-Care service, which apparently does not exist.