Reference booking **********. Round Trip Flight from Boston to Indianapolis on April...

GetHuman-nvandong's customer service issue with eDreams from October 2020

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The issue in GetHuman-nvandong's own words
Reference booking **********. Round Trip Flight from Boston to Indianapolis on April **, **** and return on April **, ****. You booked with Delta Air Lines confirmation * RZHEMB.*This flight had schedule changes and became Delta Air Lines confirmation *GQTDEL.*Sometime in March ****, Delta cancelled this flight an offered a refund or an E-Credit. We took the E-Credit.*This E-Credit was later applied to a round trip flight, booked with Delta Air Lines, from Boston to Amsterdam on October **,****, confirmation *GVBE*F.*This trip was cancelled by Delta sometime in September.*They claim a refund was send to our original Travel Agency: E-Dreams.*Please review and check the Delta Air Lines claims. I am owed a refund, either from Delta or E-Dreams.*Thank you.*Nic Van Dongen, *-***-***-****

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eDreams

Customer service issue
Reported by GetHuman-nvandong
Oct 15th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1504 others
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Timeline

GetHuman-nvandong started working on this issue
Oct 15th, 2020 11:43am