Dear Sir or Madam, from CS, **I had booked a flight from Dublin to Berlin ********** th...

GetHuman-gregor_h's customer service issue with eDreams from September 2020

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The issue in GetHuman-gregor_h's own words
Dear Sir or Madam, from CS, **I had booked a flight from Dublin to Berlin ********** that went not through. There was a problem with your system. I called your CS in the UK. They said I shall book again, which was successful **********. Now, when do I get the first paid money to POS BARCELONA of € ***.** for the failure of ********** back? If you email me, I shall send you all the evidence. I took screenshots from my bank account with "permanent tsb", Cork Ireland and my eDreams account. When do I get my money from **.**. back? **Further, I was promised to get € ** for the inconvenience, which I didn't get with the booking from **.**. **** Dublin -Berlin. **Finally, I got an email for the **.**. booked flights that I am to choose the seats. But, I had chosen aisle about in the middle of the plain. So, why the system is asking me again to choose a position? Please check for me the seat, and you can take the €** inconvenience amounts to correct my seat to an aisle seat. I am tall and to sit on a seat at the window is a torture. **Thank you very much. For questions, call me IRL *** *** ** ** or DEU *-**** *** ****. Thank you very much. Kind regards. **Gregor Hoss. *PS: my flight is Sunday. *th October already!

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eDreams

Customer service issue
Reported by GetHuman-gregor_h
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1450 others
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Timeline

GetHuman-gregor_h started working on this issue
Sep 30th, 2020 6:19pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Sep 30th, 2020 6:20pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Sep 30th, 2020 6:20pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Sep 30th, 2020 6:20pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Oct 1st, 2020 1:07pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Oct 1st, 2020 1:27pm
GetHuman-gregor_h indicated the issue is not fixed yet.
Oct 1st, 2020 1:28pm