Booked a flight from Invercargill to Auckland New Zealand with eDreams . It was a conne...
GetHuman5180188's customer service issue with eDreams from August 2020
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The issue in GetHuman5180188's own words
Booked a flight from Invercargill to Auckland New Zealand with eDreams . It was a connecting flight from Invercargill to Christchurch then * and a bit hours wait for flight from Christchurch to Auckland. Alert level changed in Auckland in that time so my partner and I wasn’t sure what was going on or what to do . Contacted airline and they said to go through eDreams so I requested a change of date for flight. It has taken nearly a week to get contacted and now they are giving me run around saying airline has put it down as a no show . Have rung airline and they said that it has been put in credit with eDreams, all I want is to get my partner back home to Auckland ASAP but can’t afford to pay more money for a flight I have credit on . Booking reference is **********
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