Hello, a year ago a booked a flight via eDreams , booking number **********. email addr...

GetHuman-einatar's Cancel a Booking issue with eDreams from March 2020

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The issue in GetHuman-einatar's own words
Hello, a year ago a booked a flight via eDreams , booking number **********. email address *****@***.com . I am an opera singer that lives in Germany and I was invited for a concert tour in Israel (* concerts) that were planned between the dates **.*-**.* ****. yesterday the Israeli goverment has given a new orders to protect against the Corona virus , says that if people are coming from Germany, France, Austria etc they must stay ** days in insolation. an official proof you can find here *https:**govextra.gov.il*ministry-of-health*corona*corona-virus-en***therefore my tour is CANCELLED . I talked before to your customer service and I was told that my last connections flight on the **.* LH ****is cancelled . no one ever informed me about that and therfore I would like to cancell ALL the flights. I can't travel to Israel and none of my flights are relevant for me at this moment. I was waiting * hours on the customer service number and there was no answer. the conversation just ended itself. I would very appreciate your help. my phone numer is ***************. Thank you and all the very best. Einat.

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eDreams

Cancel a Booking issue
Reported by GetHuman-einatar
Mar 5th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 828 others
0 customers following this

Timeline

GetHuman-einatar started working on this issue
Mar 5th, 2020 2:27pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 5th, 2020 8:17pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 5th, 2020 8:18pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 6th, 2020 2:53pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 9th, 2020 11:18am