Hello, a year ago a booked a flight via eDreams , booking number **********. email addr...

GetHuman-einatar's Cancel a Booking issue with eDreams from March 2020

Help with my eDreams issue
First: share to improve GetHuman-einatar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-einatar may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-einatar's own words
Hello, a year ago a booked a flight via eDreams , booking number **********. email address *****@***.com . I am an opera singer that lives in Germany and I was invited for a concert tour in Israel (* concerts) that were planned between the dates **.*-**.* ****. yesterday the Israeli goverment has given a new orders to protect against the Corona virus , says that if people are coming from Germany, France, Austria etc they must stay ** days in insolation. an official proof you can find here *https:**govextra.gov.il*ministry-of-health*corona*corona-virus-en***therefore my tour is CANCELLED . I talked before to your customer service and I was told that my last connections flight on the **.* LH ****is cancelled . no one ever informed me about that and therfore I would like to cancell ALL the flights. I can't travel to Israel and none of my flights are relevant for me at this moment. I was waiting * hours on the customer service number and there was no answer. the conversation just ended itself. I would very appreciate your help. my phone numer is ***************. Thank you and all the very best. Einat.

GetHuman-einatar did not yet indicate what eDreams should do to make this right.

How GetHuman-einatar fixed the problem

We are waiting for GetHuman-einatar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eDreams's attention and get better help faster. Tap below to get started.
Having eDreams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eDreams

Cancel a Booking issue
Reported by GetHuman-einatar
Mar 5th, 2020 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 828 others
0 customers following this

Timeline

GetHuman-einatar started working on this issue
Mar 5th, 2020 2:27pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 5th, 2020 8:17pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 5th, 2020 8:18pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 6th, 2020 2:53pm
GetHuman-einatar indicated the issue is not fixed yet.
Mar 9th, 2020 11:18am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers