**.**.***Dir sirs.**. I flew recently with vueling flight vy**** ********* from tlv to...

GetHuman3757279's customer service issue with eDreams from October 2019

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The issue in GetHuman3757279's own words
**.**.***Dir sirs.**. I flew recently with vueling flight vy**** ********* from tlv to Lisbon*With a connection at Barcelona to flight v******. Reference no. ************. The original connection had * hour ** minutes waiting.**. Just when I got to BEN GORION*TLV airport I was informed that the waiting in Barcelona will be around * hours!**. I didn’t receive any notifications message or e-mail regarding this big delay!**. As a result:*a. I missed a very important appointment which there is no way to estimate the loos of money*B. I lost money on the firs rental car day.*C. I lost money on the first hotel day * had to pay ** euro for late arriving fee*D. not to mention the big aggravation as a result of this unexpected delay!*For all of the above I aspect for some appropriate compensation.*Yours truly*Mr. Shmuel and Dani Sheffer.

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eDreams

Customer service issue
Reported by GetHuman3757279
Oct 13th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 729 others
0 customers following this

Timeline

GetHuman3757279 started working on this issue
Oct 13th, 2019 3:13pm
GetHuman3757279 shared this issue with others over email
Oct 13th, 2019 3:15pm

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