I bought a ticket from Sydney to Hanoi by Vietnamese Air. Could you provide my ticket n...

GetHuman-hiromi's customer service issue with eDreams from October 2018

2 views
 | 
76 similar
 | 
0 following
Help with my eDreams issue
First: share to improve GetHuman-hiromi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hiromi's next move: call eDreams.
The best way to get your problem resolved is to tap the button below to start calling eDreams. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-hiromi may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-hiromi's own words
I bought a ticket from Sydney to Hanoi by Vietnamese Air. Could you provide my ticket number which starts from *** xxxxxxxxxxxx to request Vietnamese Air to issue my boarding certificate? I need to obtain boarding certificate to receive reimbursement from my company. They told me to obtain *my ticket number which starts from *** xxxxxxxxxxxx to issue the certificate as they could not find my data using booking code and number you provided to me *OWY*** (**********)**my detail and e-mail from Vietnamese Air are below. *Hiromi Nishioka *Passport number: TZ********Birhday: May *th, *****Japanese*Flew from Sydney to Hanoi on ****, ****, VN****Booking number: OWY*** (**********)***Dear Hiromi Nishioka ,**Thank you for your response.**We regret that we can not open any information with detail you supplied. Please conatct with your agency where you bought this ticket to get ticket number ( *** xxxxxxxxxxxx) so that we could check youe case ans answer you asap.**Bets regards,**NGUY*N TH* THU H***Trung t*m ch*m s*c kh*ch h*ng - Vietnam Airlines JSC*Contact Center - Vietnam Airlines JSC*S* *i*n tho*i*Telephone: ******** (for calls within Vietnam) * *** ** ******** (for calls from outside Vietnam)*Email: *****@***.com
GetHuman-hiromi did not yet indicate what eDreams should do to make this right.
I have an issue with eDreams too
How GetHuman-hiromi fixed the problem
We are waiting for GetHuman-hiromi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eDreams's attention and get better help faster. Tap below to get started.
Having eDreams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eDreams email you?
This email address isn't valid
Follow this issue
See how GetHuman-hiromi fixes it.
This email address isn't valid

eDreams

Customer service issue
Reported by GetHuman-hiromi
Oct 16th, 2018 - 2 mons ago
I have an issue with eDreams too
Not resolved
Seen by 2 customers so far
Similar issue to 76 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hiromi started working on this issue
Oct 16th 3:11am