To request Vietnamese Air to issue boarding certificate of Vietnamese Air which I bough...

GetHuman-hiromi's customer service issue with eDreams from October 2018

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The issue in GetHuman-hiromi's own words
To request Vietnamese Air to issue boarding certificate of Vietnamese Air which I bought through edream, I need to obtain booking code or ticket number which Vietnamese Air issued to edream. Could you share it with me? Below is my detail and email from Vietnamese Air.**Hiromi Nishioka*Flew from Sydney to Hanoi*September **, ****,*Passport number: TZ********booking number which I provided to Vietnamese Air but they said they could not find my data using this number.* OWY*** (**********)***Dear Hiromi Nishioka ,**Thank you for your response.**We regret that we can not open any information with detail you supplied. Please conatct with your agency where you bought this ticket to get ticket number ( *** xxxxxxxxxxxx) so that we could check youe case ans answer you asap.**Bets regards,**NGUY*N TH* THU H***Trung t*m ch*m s*c kh*ch h*ng - Vietnam Airlines JSC*Contact Center - Vietnam Airlines JSC*S* *i*n tho*i*Telephone: ******** (for calls within Vietnam) * *** ** ******** (for calls from outside Vietnam)*Email: *****@***.com*Website:

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Customer service issue
Reported by GetHuman-hiromi
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 75 others
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GetHuman-hiromi started working on this issue
Oct 16th, 2018 3:04am

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