Regarding Booking reference ************Problem*Germania has not confirmed the return...

GetHuman866391's customer service issue with eDreams from July 2018

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The issue in GetHuman866391's own words
Regarding Booking reference ************Problem*Germania has not confirmed the return:*BEY to MUC: WWKD*R**I just booked a flight to Beirut and back. Got only confirmation for the outgoing flight, not the return. *Did your system make a mistake?*Germania only confirmed one leg of the trip:*MUC to BEY: WWHU*P**Problem*Germania has not confirmed the return:*BEY to MUC: WWKD*R
No response to my problem - I get a confirmation from edreams for both outbound and inbound flights, from the airline I only get a confirmation for the outbound flight. The return flight was not confirmed. I checked on their website and it seems that on that day they may not have a flight. But on the edreams booking it shows that they do.
I need a confirmation from Germania that the return flight exists or edreams needs to put me on another flight at no additional cost. *Hotel and dates are already booked.
Many years - over * years.
not yet
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eDreams

Customer service issue
Reported by GetHuman866391
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 24 others
0 customers following this
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Timeline

GetHuman866391 started working on this issue
Jul 10th, 2018 2:19pm
GetHuman866391 shared this issue with others over email
Jul 10th, 2018 2:20pm
GetHuman866391 indicated the issue is not fixed yet.
Jul 12th, 2018 11:09am
GetHuman866391 indicated the issue is not fixed yet.
Jul 12th, 2018 11:15am
GetHuman866391 shared this issue with others over email
Jul 12th, 2018 11:15am