I ordered a set of headlights through Ebay on ** March. The money already is taken fro...

GetHuman5883608's customer service issue with eBay from March 2021

Help with my eBay issue
First: share to improve GetHuman5883608's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5883608 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman5883608's own words
I ordered a set of headlights through Ebay on ** March. The money already is taken from my credit card. I have confirmation e-mails stating that the package is on the way. However, my Ebay account does not even show that I ordered the headlights. The company that supposedly is shipping the headlights is called DT Motoring (DT Moto). I tried calling them and Ebay with the posted phone numbers, and both Ebay and DT Moto numbers are disconnected. I paid $**.** for the headlights, and they still have not been delivered as of today, ** March. Please advise.

GetHuman5883608 did not yet indicate what eBay should do to make this right.

How GetHuman5883608 fixed the problem

We are waiting for GetHuman5883608 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5883608
Mar 24th, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 28292 others
0 customers following this


GetHuman5883608 started working on this issue
Mar 24th 6:56pm