Seller refusing to issue refund. Need eBay's guarantee for items not matching description

GetHuman5515460's customer service issue with eBay from April 2021

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The issue in GetHuman5515460's own words
The problem: Seller refusing to issue refund. Need eBay's guarantee for items not matching description

GetHuman5515460 did not yet indicate what eBay should do to make this right.

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eBay

Customer service issue
Reported by GetHuman5515460
Apr 8th, 2021 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 28053 others
0 customers following this

Timeline

GetHuman5515460 started working on this issue
Apr 8th 2:11pm