I recently purchased an item from one of your sellers enrar * item number...

GetHuman-ewenlcam's customer service issue with eBay from March 2021

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The issue in GetHuman-ewenlcam's own words
I recently purchased an item from one of your sellers enrar * item number ************ and it didnt arrive at my address. When I contacte c them they said they had tried to deliver it there was a problem with the he address and that the their responsibility finished once they had recieved payment for the item, which the hey had. They said it was now ebays responsibility for the item. Both ebay and enrar* say that the case is closed. What sort of customer response is that? *There was no problem with the money I paid for the item, yet I am over $*** dollars out of pocket and no product to show for it.*I am asking ebay to step in and have the parcel resent to my address as the tracking info shows it to be back in kentucky.*Respectfully*Ewen Campbell**A

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eBay

Customer service issue
Reported by GetHuman-ewenlcam
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 28213 others
0 customers following this

Timeline

GetHuman-ewenlcam started working on this issue
Mar 20th, 2021 1:18am