So basically what occurred was that I had ordered an item on the day of October ** and...

GetHuman5399293's customer service issue with eBay from October 2020

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The issue in GetHuman5399293's own words
So basically what occurred was that I had ordered an item on the day of October ** and that same day a few hours later, I received a message saying that my item was already delivered and that the process of delivery had started since October **. The seller had provided me a wrong tracking number by accident and had contacted me the same day as well saying sorry for the inconvenience and that they would provide me with the the right tracking number for my item. But I still have not yet received my item and the seller never gave me the new tracking number. Originally EBay had closed the case but I contacted them Saturday in which they said that they would investigate further but it’s been more than ** hours so I just wanted to know what’s going on with the case. I need to speak to someone in Spanish please!

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eBay

Customer service issue
Reported by GetHuman5399293
Oct 26th, 2020 - 4 months ago
Fixed
Seen by 5 customers so far
Similar issue to 30908 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman5399293 started working on this issue
Oct 26th, 2020 2:27pm
GetHuman5399293 confirmed the issue is fixed. Hooray!
Oct 26th, 2020 2:57pm