eBay has no Customer Support, just some useless virtual system which never allows you t...

GetHuman5382904's customer service issue with eBay from October 2020

5 views | 30251 similar | 0 following
Help with my eBay issue
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Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman5382904's own words
eBay has no Customer Support, just some useless virtual system which never allows you to speak to a live person. I did get through once but the Customer Service person I talked just kept telling me that the Seller I was dealing with, who was trying to close an open eBay Case, must be confused because eBay had no record of them dealing with me. I tried to explain that eBay did have all of the information about my transaction in my eBay Account but, that someone at eBay deleted all of that information from my account which meant I had no way to provide information to close the case. The Case Number is **********. The Seller has replaced the missing item so this case should be closed.

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eBay

Customer service issue
Reported by GetHuman5382904
Oct 19th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 30251 others
0 customers following this

Timeline

GetHuman5382904 started working on this issue
Oct 19th, 2020 6:32pm