I purchased an item on ebay and never recieved it (documented)*I requested a refund and...

GetHuman-tmvrm's customer service issue with eBay from October 2020

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Help with my eBay issue

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The issue in GetHuman-tmvrm's own words
get my refund ... I purchased an item on ebay and never recieved it (documented)*I requested a refund and never got it physically, altho ebay issued a statement saying that*the refund was issued back to paypal (it wasnt) and I originally paid for the item directly *from my back account card.*Now they (ebay Bot, I cannot reach a living human being for hepl) say that since I was issued a refund*(on paper) that the case is closed. *I fail to understand this?*There is zero proof that any money was ever deposited into my account or any effort to send it to *Paypal and Im left with nothing?*What can I do here?
there has been no refund issued to me as of yet
refund my ***.
see my feed back
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eBay

Customer service issue
Reported by GetHuman-tmvrm
Oct 2nd, 2020 - 10 months ago
Fixed
Seen by 9 customers so far
Similar issue to 28564 others
0 customers following this
Items needed
Order number
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Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-tmvrm started working on this issue
Oct 2nd, 2020 12:51pm
GetHuman-tmvrm confirmed the issue is fixed. Hooray!
Oct 2nd, 2020 5:13pm

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