Management - E-Bay Resolution Center**RE: Order ***-*****-***** - Ordered Aug * **** Su...

GetHuman-apfl's Refunds and Returns issue with eBay from September 2020

Help with my eBay issue
First: share to improve GetHuman-apfl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-apfl may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-apfl's own words
Management - E-Bay Resolution Center**RE: Order ***-*****-***** - Ordered Aug * **** Suction Cups - Don't work*Started contacting the Resolution Center in August, after I did not get satisfaction from Seller for return and refund.*Multiple times I sent time consuming detailed emails to E-Bay Resolution Center. As of Sep **th., I received only one "reply" on a Saturday late August I think and I was informed, that E-Bay is closed on the weekends and someone will get back to me at the beginning of the week. Still waiting.*Very disappointing and no excuse for this time of treatment from any company in America!*I want resolution to this matter without any further delay.*Look up my repeated PREVIOUS detailed emails prior to contacting me. Please don't expect me to repeat myself for the *th or *th time.*The Seller PRETENDED to cooperate in the return, i.e gave the "consent". *But the Seller never carried through with my request for (if not a return label - in ENGLISH script), at least email me their return address - NOT in a foreign (to me, and to the US Postal Service, illegible - Chinese? script*calligraphy?) !*Yet, I was notified that I have till Sept **th. to return the item...???**I look forward to your reply and the resolution to this much overdue, and annoying matter without any further delay. Or my faith in further dealings with E-Bay will totally diminish, and you give me no choice but to start dealing with the competitors of E-Bay.**I hope it will not get to that.**Marta Lyons*Portland, OR

GetHuman-apfl did not yet indicate what eBay should do to make this right.

How GetHuman-apfl fixed the problem

We are waiting for GetHuman-apfl to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Add Categories to My Ebay Store?How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Refunds and Returns issue
Reported by GetHuman-apfl
Sep 24th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 28317 others
0 customers following this

Timeline

GetHuman-apfl started working on this issue
Sep 24th, 2020 10:54pm