a buyer wants to return an item and I don't accept returns. The buyer was sent multiple...
GetHuman2579326's customer service issue with eBay from September 2020
Help with my eBay issue
The issue in GetHuman2579326's own words
a buyer wants to return an item and I don't accept returns. The buyer was sent multiple emails and didn't respond to any of them. I clicked a wrong button and appear to have authorized a return, I called eBay and explained what happened. The representative told me to send another email, which I did, and that the action would automatically close on September *. Instead of closing, eBay sent a shipping label to the buyer. **I am not refunding the buyer's money based on their perceived notion that the Apple Pencil is a fake, which it is not.
GetHuman2579326 did not yet indicate what eBay should do to make this right.
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GetHuman2579326 confirmed the issue is fixed. Hooray!
Sep 9th, 2020 6:38pm
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