*-**************I purchased an item on EBay uk which was falsely advertised and mislead...

GetHuman5243008's customer service issue with eBay from September 2020

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The issue in GetHuman5243008's own words
*-**************I purchased an item on EBay uk which was falsely advertised and misleading. **There was no selection on the seller site to return the item as not suitable. The only option was I changed my mind. **Ebay Customer Support sent me a message advising due to this they will reimburse the courier fee and to send proof of postage using a link. **When the seller confirmed the item returned back I completed the Ebay link sent to me to request a refund of the postage which was £**. **I have not received my refund from Ebay for the courier Fee. **Do you know who I can contact to follow up my refund ? **Regards. **Donna

GetHuman5243008 did not yet indicate what eBay should do to make this right.

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eBay

Customer service issue
Reported by GetHuman5243008
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 27329 others
0 customers following this

Timeline

GetHuman5243008 started working on this issue
Sep 8th, 2020 6:18pm

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