Want to cancel a sale. The buyer has not paid in after more than a week, and keeps aski...

GetHuman5233226's customer service issue with eBay from September 2020

Help with my eBay issue
First: share to improve GetHuman5233226's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5233226 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman5233226's own words
Want to cancel a sale. The buyer has not paid in after more than a week, and keeps asking for invoice that I have sent three times. *The buyer also refuses to confirm receiving the invoice and claims payment has not been made due to me not combining the shipping fees, which I have as reflected on the invoice that I cannot confirm the buyer has reviewed.*The buyer could also calculate the combined fees themselves if they were in fact motivated to complete the transaction. *At this point I do not feel comfortable doing business with this individual and am leery of shipping any merchandise to someone who I don't feel that I can't trust.

GetHuman5233226 did not yet indicate what eBay should do to make this right.

How GetHuman5233226 fixed the problem

We are waiting for GetHuman5233226 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman5233226
Sep 5th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 27105 others
0 customers following this

Timeline

GetHuman5233226 started working on this issue
Sep 5th, 2020 12:32am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies