I ordered my seatbelts June *, **** and I receive them shortly after. I brought them to...

GetHuman3025706's customer service issue with eBay from August 2020

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The issue in GetHuman3025706's own words
I ordered my seatbelts June *, **** and I receive them shortly after. I brought them to my mechanic to have him install them. I was told they were locked and that they were not able to complete the task. I immediately contacted the seller to let them know that there was a problem and I needed a replacement ASAP. He said that he could either send me another pair or refund my money. I said I appreciate his expedient reply and asked if there was anyway that he could get a newer seatbelt and I said please send me the replacement I ordered my seatbelts June *, **** and I receive them shortly after. I brought them to my mechanic to have him install them. I was told they were locked and that they were not able to complete the task. I immediately contacted the seller to let them know that there was a problem and I needed a replacement ASAP. He said that he could either send me another pair or refund my money. I said I appreciate his expedient reply and asked if there was anyway that he could get a newer seatbelt and I said please send me the replacement. He then told me that all of the seatbelts are old and I asked what he wanted me to do with the seatbelt I already had but after that last message from him I have received absolutely nothing else to this date. I have tried to contact him at the very least four times to ask him what was going on where was my product but to no avail. I told him I was trying very hard to give him the benefit of the doubt before going to eBay. Still no response so now I am writing you guys to get my money back as I have waited since June and it is now almost the end of August. I think I have been more than patient with this seller as I was trying to give him the benefit of the doubt as I have already said. Please find an expedient way to handle this problem. Regards* Elizabeth Velarde

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eBay

Customer service issue
Reported by GetHuman3025706
Aug 22nd, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 26191 others
0 customers following this

Timeline

GetHuman3025706 started working on this issue
Aug 22nd, 2020 11:10pm