On July **, **** I purchased and paid for a BUTTON HEADBAND ($*.** * .** TAX...

GetHuman5314392's Refunds and Returns issue with eBay from September 2020

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The issue in GetHuman5314392's own words
On July **, **** I purchased and paid for a BUTTON HEADBAND ($*.** * .** TAX * $*.**). Order * **-*****-***** from Jia-****.** On August **, **** I requested a full refund. They responded (**********) "it's on it's way to your country. could you please wait extra more days, if still no info, we will help."**On **,**,**** I again requested a full refund. They responded **,**,**** "it arrive in your country, the custom clearance may kill some time. could you please wait extra * weeks.if still no info, we will help you.**On **,**,**** I responded by saying no I will not wait an extra * weeks. I'm requesting a full refund. I believe to ask someone to wait any longer than the ** days I have already waited is asking a bit much. I will NEVER purchase from this company again. Quite frankly I don't know how they can stay in business with such poor customer service. In addition I believe eBay is being irresponsible by allowing this company to sell on eBay.

GetHuman5314392 did not yet indicate what eBay should do to make this right.

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eBay

Refunds and Returns issue
Reported by GetHuman5314392
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 28491 others
0 customers following this

Timeline

GetHuman5314392 started working on this issue
Sep 29th, 2020 9:58pm
GetHuman5314392 indicated the issue is not fixed yet.
Sep 30th, 2020 4:12am

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