I tried to cancel an item and the seller had already shipped it out prior to the item a...

GetHuman1634311's customer service issue with eBay from July 2020

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The issue in GetHuman1634311's own words
I tried to cancel an item and the seller had already shipped it out prior to the item arriving the seller said to just refuse the item which I did. Now the seller keeps telling me to provide proof of return and that they need to have it in their system I keep sending them the UPS return confirmation and we're going round and round. They've now asked me to ask for a return slip which I do not have anything to return since I never received the item. This is all done through the messenger portion of eBay.

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eBay

Customer service issue
Reported by GetHuman1634311
Jul 15th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 23080 others
0 customers following this

Timeline

GetHuman1634311 started working on this issue
Jul 15th, 2020 12:58am

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