I purchased these golf shoes and they did not fit. I contacted the seller (see email st...

GetHuman5055718's customer service issue with eBay from July 2020

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The issue in GetHuman5055718's own words
I purchased these golf shoes and they did not fit. I contacted the seller (see email string below) I want to return them however, they do not appear on my purchase history**Re: gizmo**** sent a message about Under Armour Performance SL Spikeless Golf Mens Cleats Shoes Size *.* NEW ***************From:ecui***To:gizmo*****Sent:Jul-**-** **:****New message from: ecui** Top Rated Seller(*,***Red Star)*I tried to do it on my end and spoke to Ebay, only the buyer can open the return and it needs to be done on your end. It must be done through Ebay in order to both be protected. If you’re having trouble, please contact Ebay and they can guide you through to open the return.**I’m sorry, I tried to get this ready for you.***hanks unfortunately this item doesn’t show purchased from eBay.***However, it was pay via PayPal. I can send them back to the address shipped from. Once you receive them if you could please refund my money to PayPal.**Thanks **Hi,**Not a problem. You can open a return request and it will be automatically approved by ebay and you can return them. Please let me know if you have any problems.**Thank you.

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eBay

Customer service issue
Reported by GetHuman5055718
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 22789 others
0 customers following this

Timeline

GetHuman5055718 started working on this issue
Jul 11th 10:42pm