I ordered on May **th an intelligent watch from the seller **keepdrive****. Later the n...

GetHuman-maelysco's Report a Seller issue with eBay from May 2020

Help with my eBay issue
First: share to improve GetHuman-maelysco's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maelysco may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-maelysco's own words
I ordered on May **th an intelligent watch from the seller **keepdrive****. Later the next day, I received an email asking me (OUTSIDE OF THE EBAYS SITE) to pay extra money because the seller had difficulties with the shipping service for my item. I am beyond disappointed because I can’t even contact the seller because I keep receiving an email telling me his message box is full. I didn’t get a refund and the seller asked me extra money to pay to his paypal address. Unfortunately, I had logged in as a guest (maeco**) to purchase this watch and its (and I still don’t understand why) impossible for me to log in this account. The seller also removed the item from the site, it’s now impossible for me to see it. I payed for this item!!!!****************Smart watch iPhone Android IOS Bluetooth Smart Watch x* Touch Screen Sports KD**Order status: Paid*Paid $*.** on Apr **, **** **:** PDT*Estimated delivery: Mon. Apr. ** - Mon. Jun. ***Order number: **-*****-*******HERE IS HIS MESSAGE : **New message from: keepdrive** (*,***Red Star)*Hi there,*Thanks for your purchase in our shop.*We are so sorry that the original logistics company we cooperated with before informed us they could not ship to your country now. So we need to ask for another courier to ship the item to you, but the postage will be more higher.*In this case, could you please pay extra USD* for the shipping cost? is that okay for you?*This is our PayPal: *****@***.com*We will appreciate for your transfer. Please contact us after you had done as we can noticed and ship out asap.*Thanks for your support and understanding in advance.*if you don't agree, we are willing to cancel this order and refund you.*Although our transaction was unsuccessful, you are still our most respected customer. we will provide a best price for your next order.*Appreciate your understanding and support**Looking forward to your response.*Best Regards.*Reply**I will wait for help please don’t let this seller get away with this. I haven’t paid for something i’m not getting:(

GetHuman-maelysco did not yet indicate what eBay should do to make this right.

How GetHuman-maelysco fixed the problem

We are waiting for GetHuman-maelysco to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Report a Seller issue
Reported by GetHuman-maelysco
May 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 18460 others
0 customers following this


GetHuman-maelysco started working on this issue
May 28th, 2020 4:37am
GetHuman-maelysco indicated the issue is not fixed yet.
May 28th, 2020 11:05am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies