I ordered on May **th an intelligent watch from the seller **keepdrive****. Later the n...

GetHuman-maelysco's Report a Seller issue with eBay from May 2020

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The issue in GetHuman-maelysco's own words
I ordered on May **th an intelligent watch from the seller **keepdrive****. Later the next day, I received an email asking me (OUTSIDE OF THE EBAYS SITE) to pay extra money because the seller had difficulties with the shipping service for my item. I am beyond disappointed because I can’t even contact the seller because I keep receiving an email telling me his message box is full. I didn’t get a refund and the seller asked me extra money to pay to his paypal address. Unfortunately, I had logged in as a guest (maeco**) to purchase this watch and its (and I still don’t understand why) impossible for me to log in this account. The seller also removed the item from the site, it’s now impossible for me to see it. I payed for this item!!!!****************Smart watch iPhone Android IOS Bluetooth Smart Watch x* Touch Screen Sports KD**Order status: Paid*Paid $*.** on Apr **, **** **:** PDT*Estimated delivery: Mon. Apr. ** - Mon. Jun. ***Order number: **-*****-*******HERE IS HIS MESSAGE : **New message from: keepdrive** (*,***Red Star)*Hi there,*Thanks for your purchase in our shop.*We are so sorry that the original logistics company we cooperated with before informed us they could not ship to your country now. So we need to ask for another courier to ship the item to you, but the postage will be more higher.*In this case, could you please pay extra USD* for the shipping cost? is that okay for you?*This is our PayPal: *****@***.com*We will appreciate for your transfer. Please contact us after you had done as we can noticed and ship out asap.*Thanks for your support and understanding in advance.*if you don't agree, we are willing to cancel this order and refund you.*Although our transaction was unsuccessful, you are still our most respected customer. we will provide a best price for your next order.*Appreciate your understanding and support**Looking forward to your response.*Best Regards.*Reply**I will wait for help please don’t let this seller get away with this. I haven’t paid for something i’m not getting:(

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eBay

Report a Seller issue
Reported by GetHuman-maelysco
May 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 18460 others
0 customers following this

Timeline

GetHuman-maelysco started working on this issue
May 28th, 2020 4:37am
GetHuman-maelysco indicated the issue is not fixed yet.
May 28th, 2020 11:05am

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