I ordered Pulse Oximeter Fingertip-Lovia Automatic Digital Blood Oxygen Saturation Moni...

GetHuman-throbgua's customer service issue with eBay from May 2020

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The issue in GetHuman-throbgua's own words
I ordered Pulse Oximeter Fingertip-Lovia Automatic Digital Blood Oxygen Saturation Monitor from joanabs* on ebay. In spite of UPS saying the item was delivered I never received it. I checked my contact information on Ebay and PayPal and it was correct. I called UPS and although they wouldn't tell me where it was delivered they did confirm that the name and address wasn't mine. I contacted the seller and they said they'd send another item but I did not receive this either in spite of UPS saying it had been delivered. I again contacted UPS and they confirmed for the second time that the tracking number supplied to me was delivered but not to my name and address. I tried to get help from Ebay but they said because UPS had delivered it they wouldn't refund me. I have no way of proving that the name*address it was actually sent to wasn't mine because UPS won't release that info because I'm not the sender. I did not receive either package but have received other items from Ebay since this was first ordered.

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Customer service issue
Reported by GetHuman-throbgua
May 27th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 18405 others
0 customers following this


GetHuman-throbgua started working on this issue
May 27th, 2020 5:20pm

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