I've printed a shipping label to drop off for an item I have sold for Hermes to deliver...

GetHuman-annbodil's customer service issue with eBay from May 2020

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The issue in GetHuman-annbodil's own words
I've printed a shipping label to drop off for an item I have sold for Hermes to deliver.*I am unfortunately unable to go to the drop off location due to a member of the household presenting symptoms of COVID-**, hence I must self isolate for ** days. All I am trying to do is to print another label for the package to be collected. This seems to be impossible at the moment having spent in excess of * hours going round in circles through all the online web site pages I am directed to.*The second issue is similar as I had printed a postage label with Royal mail for another parcel and have voided it in order to get the parcel collected from my home. However, when I click on preintanother label I am taken to the royal mail postage labels and I can then click on the Packlink area but when this opens up the buyer I am searching for isn't there and I am informed there are no deliveries which have not been authorised.*Please help if you can.

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eBay

Customer service issue
Reported by GetHuman-annbodil
May 13th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 16714 others
0 customers following this

Timeline

GetHuman-annbodil started working on this issue
May 13th, 2020 10:26am