I bought a defective Ebay gift card from CVS.

GetHuman4741564's customer service issue with eBay from May 2020

3 views | 14637 similar | 0 following
Help with my eBay issue
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The issue in GetHuman4741564's own words
I was trying to check the balance on the card to make sure the money was there but was unable to because I can not read the redemption code. ... I bought a defective Ebay gift card from CVS. When I bought the card it appeared in good condition but when I scratched off the little gray spot to show the thirteen number redemption code the last few numbers are missing. I can only read seven numbers clearly and one number looks like a seven but not sure and the last five numbers I think it's five numbers. Cause I read somewhere there's suppose to be thirteen numbers anyway I can not read the last few numbers on the card they'er just not there at all. I have the card and the receipt for the ebay gift card from CVS. Please help getting my money back.Thank you.
This was especially frustrating because there's no simple way of contacting anyone from ebay. I've had similar problems in the past with an xbox game pass ultimate card and I was able to call someone at Microsoft I think and was resolved quickly. Same thing with a Spotify Premium Card but not ebay for some reason.
They could make this right by refunding the money that was suppose to go into the gift card since I never used it or at least putting that money in my account maybe but I don't know like I said I'm not sure I still want to shop at ebay.
I've never bought anything from ebay before but whenever I've gone online to look for some thing usually ebay will have it so that's why I decided to buy a gift card so I can shop at ebay but now I'm not sure if I want to shop there at all.
I'm still trying to contact someone from ebay.
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eBay

Ebay gift card to buy something on Ebay
Customer service issue
Reported by GetHuman4741564
May 1st, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 14637 others
0 customers following this

Timeline

GetHuman4741564 started working on this issue
May 1st, 2020 5:00am

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