I received the wrong item from a seller on ebay april **th - I immediately let ebay and...

GetHuman4395210's Problem With an Order issue with eBay from April 2020

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The issue in GetHuman4395210's own words
I received the wrong item from a seller on ebay april **th - I immediately let ebay and the seller know - I have been in a neverending string of emails back and forth trying to get the item returned for a refund - I am a permanently paralyzed woman in a wheelchair with no means to print a label - the libraries have been closed for weeks due to covid and the ebay customer service rep Adora P. Keeps repeating that I need to print the label to send the item back. - I don't have a printer nor access to a printer - I was advised by an ADA rep to have the seller print the return label and mail it to me and I have done so it-but the seller refuses to communicate - and Ebay refuses to provide resolution - I am reporting bothEbay and the seller to the BBB - and I might have to consider legal action - the seller made a mistake but wont fix it - I need help!

GetHuman4395210 did not yet indicate what eBay should do to make this right.

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eBay

Problem With an Order issue
Reported by GetHuman4395210
Apr 18th, 2020 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 11757 others
0 customers following this

Timeline

GetHuman4395210 started working on this issue
Apr 18th, 2020 11:36am