seller says item is through ebay. says item is in ebay warehouse in wichita, kansas . b...

GetHuman-avesfhc's Fraudulent Charge issue with eBay from April 2020

Help with my eBay issue
First: share to improve GetHuman-avesfhc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-avesfhc may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-avesfhc's own words
seller says item is through ebay. says item is in ebay warehouse in wichita, kansas . but the item has not appeared in any ebay page for sale. she asked for my email , cel * & address . i complied and later i was contacted by ebay giving me instructions in how to send the funds by ebay gift cards. they also sent their customer service * so that i could call them with the card numbers ( ***) *******. which i did .they gave me an order * ************ . *i was eagerly waiting for the delivery when they texted me asking for more ebay gift cards totaling $*** to cover an insurance needed for the * days the item would be with me to inspect . is this the norm ? *i have spent hrs on the internet trying to inquire about this seller and why i cannot find the item on ebay . why i cannot track the item i have purchased . i guess all i want is assurance that i have not fallen into a fraudulent deal with a couple of bad people .tight now ebay says they are holding the item at their whse . pending the additional funds for insurance.*what is my situation ? can you advise ?

GetHuman-avesfhc did not yet indicate what eBay should do to make this right.

How GetHuman-avesfhc fixed the problem

We are waiting for GetHuman-avesfhc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Fraudulent Charge issue
Reported by GetHuman-avesfhc
Apr 1st, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 9860 others
0 customers following this

Timeline

GetHuman-avesfhc started working on this issue
Apr 1st, 2020 1:45pm
GetHuman-avesfhc indicated the issue is not fixed yet.
Apr 1st, 2020 9:40pm
GetHuman-avesfhc confirmed the issue is fixed. Hooray!
Apr 2nd, 2020 2:58pm
GetHuman-avesfhc indicated the issue is not fixed yet.
Apr 2nd, 2020 2:58pm
GetHuman-avesfhc indicated the issue is not fixed yet.
Apr 2nd, 2020 3:33pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies