Returning an item SR* *-***************Okay so I have a new problem, I paid for the cus...

GetHuman-janickov's customer service issue with eBay from February 2020

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The issue in GetHuman-janickov's own words
Returning an item SR* *-***************Okay so I have a new problem, I paid for the customs fee and today I tried to login to the Kindle. It kept showing that I cannot login because of some "internal error", So I asked on Amazon live chat what could I do. They said off the serial number of the device that the device has been marked as Lost* Stolen. The listing of the Kindle on eBay is " *BRAND NEW* All-new Kindle Paperwhite * (****)(**th generation) Amazon ebook" how could be something Lost* stolen if it is brand new. *I attached a picture of the device*s serial number, shipping box and the copy of communication with one of Amazon*s employees Premdeep.*And also I would like to delete my positive feedback to this seller! **Best regards**Jani*kovi*****Other info and attachments are in original ebay customer service email

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eBay

Customer service issue
Reported by GetHuman-janickov
Feb 5th, 2020 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 8764 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-janickov started working on this issue
Feb 5th, 2020 9:08pm
GetHuman-janickov confirmed the issue is fixed. Hooray!
Feb 5th, 2020 9:09pm