Hi.I have ordered norton *** license key from seller lightsoftware**, order number...

GetHuman-marioho's Report a Seller issue with eBay from December 2019

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The issue in GetHuman-marioho's own words
Hi.I have ordered norton *** license key from seller lightsoftware**, order number **-*****-*****.Seller send me email with license key.Key worked for several days ok,than stopped working, I was contacting seller with problem and seller sorted it out for me that I war reinstalling norton *** and used license key again and it worked fine.Now it is again not working and seller is not anymore registered seller on ebay and I cant sent him request that his license key doesnt work again and I want my money back.Can you help somewhow to get my money back?I am using norton license keys bought here on ebay for severals years and I never had problem like this before.Down I send you copy of messeges between me and seller.Thanks****me:*Hello.I have started my pc today with norton *** which I used your licence key for and its shows that I am not protected.I dont know what happend cos when I activated product it was ok for * years.Can you *sort this for me some how.Thanks**seller:*Hi yes sure. You will need to reinstall the norton to fix the issue. Before that could you advise me your pc username? You could obtain it from system properties, i need it to transfer your license. **me:*Computer name : pc*Id : **CC***F-A*A*-****-AC**-BFF**A**A*****seller:*Hi mario i have fixed the issue. All you need to do is to uninstall your norton program, restart your pc and reinstall it back. Once done you could re enter license code for activation

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Report a Seller issue
Reported by GetHuman-marioho
Dec 21st, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 8485 others
0 customers following this

Timeline

GetHuman-marioho started working on this issue
Dec 21st, 2019 1:55pm

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