I sold a set of candle sticks with a matching bowl and the bowl broke during shipping...

GetHuman-dvdsky's Refunds and Returns issue with eBay from December 2019

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The issue in GetHuman-dvdsky's own words
I sold a set of candle sticks with a matching bowl and the bowl broke during shipping. There were * pieces that i shipped the largest one broke the * pieces sold for$**.** i offered to refund $** back but wanted a picture of the broken piece she said she had no way to send an email picture of the broken piece and im not sure how to handle this the buyer has an excellent record on ebay but i also want to make sure im not getting scammed

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eBay

Refunds and Returns issue
Reported by GetHuman-dvdsky
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 8302 others
0 customers following this

Timeline

GetHuman-dvdsky started working on this issue
Dec 11th, 2019 12:10pm