Ebay Item ************ Order Number **-*****-*******This item arrived with broken part...
GetHuman4019378's Refunds and Returns issue with eBay from December 2019
Help with my eBay issue
First: share to improve GetHuman4019378's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4019378 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman4019378's own words
Ebay Item ************ Order Number **-*****-*******This item arrived with broken parts ie: item not as described. I contacted the seller on or about the **th November and requested a refund. Pictures were supplied to the seller. The seller instigated a return (stating that he could fix it and resell) I replied on ** November that I did not want to return the item and currently could not return it as it was at my Netherlands address and I was currently in Australia. I also requested a partial refund of ** euro. The seller has since ignored me. I have found it extremely difficult to contact Ebay as every avenue I have tried before has put me in a loop, your customer service number states it is open to **pm yet it sends me a message that it is currently closed?. Can you please assist.
GetHuman4019378 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman4019378 fixed the problem
We are waiting for GetHuman4019378 to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.