Ebay Item ************ Order Number **-*****-*******This item arrived with broken part...

GetHuman4019378's Refunds and Returns issue with eBay from December 2019

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The issue in GetHuman4019378's own words
Ebay Item ************ Order Number **-*****-*******This item arrived with broken parts ie: item not as described. I contacted the seller on or about the **th November and requested a refund. Pictures were supplied to the seller. The seller instigated a return (stating that he could fix it and resell) I replied on ** November that I did not want to return the item and currently could not return it as it was at my Netherlands address and I was currently in Australia. I also requested a partial refund of ** euro. The seller has since ignored me. I have found it extremely difficult to contact Ebay as every avenue I have tried before has put me in a loop, your customer service number states it is open to **pm yet it sends me a message that it is currently closed?. Can you please assist.

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eBay

Refunds and Returns issue
Reported by GetHuman4019378
Dec 1st, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 8050 others
0 customers following this

Timeline

GetHuman4019378 started working on this issue
Dec 1st, 2019 7:15am