Ebay Item ************ Order Number **-*****-*******This item arrived with broken part...

GetHuman4019378's Refunds and Returns issue with eBay from December 2019

Help with my eBay issue
First: share to improve GetHuman4019378's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4019378 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman4019378's own words
Ebay Item ************ Order Number **-*****-*******This item arrived with broken parts ie: item not as described. I contacted the seller on or about the **th November and requested a refund. Pictures were supplied to the seller. The seller instigated a return (stating that he could fix it and resell) I replied on ** November that I did not want to return the item and currently could not return it as it was at my Netherlands address and I was currently in Australia. I also requested a partial refund of ** euro. The seller has since ignored me. I have found it extremely difficult to contact Ebay as every avenue I have tried before has put me in a loop, your customer service number states it is open to **pm yet it sends me a message that it is currently closed?. Can you please assist.

GetHuman4019378 did not yet indicate what eBay should do to make this right.

How GetHuman4019378 fixed the problem

We are waiting for GetHuman4019378 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Add Categories to My Ebay Store?How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refunds and Returns issue
Reported by GetHuman4019378
Dec 1st, 2019 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 8050 others
0 customers following this


GetHuman4019378 started working on this issue
Dec 1st, 2019 7:15am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians