Recently bought an item from seller regzastore. However item did not arrive and the sel...

GetHuman3970336's customer service issue with eBay from November 2019

Help with my eBay issue
The issue in GetHuman3970336's own words
Recently bought an item from seller regzastore. However item did not arrive and the seller issued a refund. **When I got the email saying the refund was issued I came to realise this is my old bank account (ending in ****), which is now closed. I currently have a new account plus PayPal but the seller can’t do anything as it’s already issued so I need to get in contact with you (eBay). I have PayPal which would be easier. I’ll write it below. I hope this can be resolved. **PayPal: *****@***.com

GetHuman3970336 did not yet indicate what eBay should do to make this right.

How GetHuman3970336 fixed the problem
I didn’t get help from eBay. I just left it. *I paid with an old account that was closed down, refund went into old bank but because it doesn’t exist anymore it got put into my new account as my bank was linked when opened. So whenever something tried going into old bank it goes straight into the new
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eBay

Customer service issue
Reported by GetHuman3970336
Nov 20th, 2019 - a year ago
Fixed
GetHuman3970336 shared how to fix
Seen by 6 customers so far
Similar issue to 7836 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman3970336 started working on this issue
Nov 20th, 2019 9:35pm
GetHuman3970336 confirmed the issue is fixed. Hooray!
Nov 23rd, 2019 9:53pm
GetHuman3970336 confirmed the issue is fixed. Hooray!
Nov 25th, 2019 10:29am